Trade safety

How we protect you

  • Escrow: the seller is never paid before the item reaches the buyer.
  • Automatic refunds if the seller doesn't send the item within 12 hours.
  • Trade-reversal protection: Steam lets senders undo a trade for 7 days. Seller funds are held 8 days and we re-check the buyer's inventory before releasing them.
  • Every listing is verified against the seller's live Steam inventory, again when you buy, and refunded at once if it was sold elsewhere.
  • Trade URLs are checked to belong to the account that saved them.
  • Steam trade bans, account age and suspicious activity are checked continuously.
  • Card payments use 3-D Secure; withdrawals go only to identity-verified Stripe accounts.

How to stay safe

  • Only sign in through steamcommunity.com. Check the address bar.
  • Never share your Steam API key, Steam Guard codes or password with anyone — we will never ask.
  • Before accepting a trade, check the other person's Steam name and SteamID match the order page.
  • Never accept an offer that asks you to give items as a buyer.
  • Ignore anyone contacting you about an order on Discord or Steam chat. All communication happens on the order page.
  • If you see a Steam API key you didn't create at steamcommunity.com/dev/apikey, revoke it immediately.